Privacy Policy
Last Updated: October 07, 2025
Welcome to Needle Candle Co, LLC! We are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how Needle Candle Co (the “Site“, “we“, “us“, or “our“) collects, uses, and protects the information you provide when you use our website, purchase our products, or otherwise engage with us and the Site. If you do not agree with our privacy policies do not use the Site.
1. Information We Collect
We only collect the essential personal data needed to fulfill your orders and keep you informed. The information we collect falls into the following categories:
| Category | Data Points | Purpose |
| Contact and Shipping Information | Email Address, Shipping Address, Billing Address | Order processing, shipping, order tracking, and marketing communications (if you subscribe). |
| Payment Information | Credit Card Number, Expiration Date, CVV, and Billing Address | Processing your payment for purchases. |
2. How We Use Your Information
We use the data we collect for the following specific purposes:
- Order Fulfillment: We use your Address and Payment Information solely to process your purchase, verify your payment, and ship your products to you.
- Customer Communication: We use your Email Address to send you order confirmations, shipping updates, and tracking information.
- Marketing Communications: If you opt-in to receive our newsletter or special offers, we will use your Email Address to send you news, promotions, and updates about our products. You can unsubscribe from these emails at any time.
3. How We Handle Payment Information
Your security is paramount. We do not directly store sensitive credit card information on our servers. All payment transactions are processed securely through Stripe, a trusted third-party payment processor. Stripe is responsible for handling your payment details in compliance with industry security standards. You may find their privacy notice link(s) here: https://stripe.com/privacy.
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information with third parties for their own marketing purposes.
We only share your data with third parties to the extent necessary to operate our business and fulfill your order:
- Shipping Carriers: We share your Shipping Address with carriers (like USPS, UPS, FedEx, etc.) to deliver your order.
- Payment Processors: We share your Payment Information with our trusted payment processor to complete your transaction.
- Service Providers: We may share your Email Address with a trusted email service provider (like Mailchimp or Klaviyo) for the sole purpose of sending you order updates or our newsletter.
5. Data Security
We implement reasonable security measures, including physical, technical, and administrative safeguards, to protect your personal information from unauthorized access, disclosure, alteration, and destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Choices and Rights
- Opt-Out of Marketing: You can choose to stop receiving our marketing emails by clicking the “unsubscribe” link at the bottom of any email or by contacting us directly. Opting out of marketing emails will not stop essential emails related to your orders (e.g., order confirmations and tracking).
- Access and Correction: Depending on your location, you may have the right to request access to the personal data we hold about you and to ask for it to be corrected or deleted.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date at the top. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at helloneedlecandleco@gmail.com.
